Customer Support

The ADS Customer Support Center is available for support questions Monday through Friday from 8AM to 5PM Central Time.  When calling ADS Customer Support you will receive a tracking number as well as an email from our helpdesk software confirming the submission of your question to the Support Center.

If you have a question regarding ADS products, services or software, please contact the Support Center via:

Phone: 877-237-9585 (toll free for U.S. customers); 256-430-6234 (outside the U.S.)

Email: adssupportcenter@idexcorp.com

Fax: 256-430-6615